1. Scope and acceptance
These Terms apply to the oorio Universe website and any oorio-branded product or service that links to them. Some products may include additional terms. If additional terms conflict with these Terms, the product-specific terms control for that product.
2. Eligibility and accounts
You must be legally capable of agreeing to these Terms. Where a Service is intended for children or requires parental consent under applicable law, a parent or legal guardian must provide the required consent. You are responsible for accurate account information, protecting login credentials, and activity under your account.
3. Nature of the Services
oorio develops experiences intended to support self-understanding, reflection, learning, cognitive engagement, behavioral change, and entertainment. Features may include assessments, generated insights, conversations, games, progress information, and personalized recommendations. Services and features may differ by country, device, subscription, age, and release version.
4. Not medical care or emergency service
Unless a product expressly states otherwise, oorio is not a medical device, healthcare provider, psychotherapy service, diagnosis, treatment, or substitute for professional advice. Outputs may be incomplete, inaccurate, or unsuitable for your circumstances. Do not disregard professional medical advice because of content from oorio. oorio is not designed for emergencies. Contact local emergency services or a qualified professional when immediate help is needed.
5. AI and automated outputs
Some Services may use artificial intelligence, rules-based systems, or automated analysis. Generated content is probabilistic and may contain errors, omissions, bias, or inappropriate suggestions. You remain responsible for decisions and actions. Do not rely on generated content for medical, legal, financial, safety-critical, or other high-stakes decisions.
6. Assessments and insights
Assessment results and personal insights are informational and developmental tools. They are not clinical diagnoses, employment screening instruments, or definitive statements about personality, intelligence, ability, or future outcomes unless expressly identified and validated for a specific use.
7. Games and cognitive training
Games are provided for entertainment, engagement, and skill practice. Performance in a game does not establish a clinical cognitive condition or guarantee improvement in school, work, health, or daily functioning. Difficulty, scoring, ranks, and progress systems may change as products evolve.
8. Subscriptions, purchases, and refunds
Paid features may be offered through Apple, Google, or another authorized billing provider. Prices, renewal periods, trials, taxes, cancellation, and refunds are governed by the purchase screen and the billing provider’s terms, except where applicable law requires otherwise. Deleting an app does not automatically cancel a subscription.
9. User content and feedback
You retain rights in content you submit. You grant us a limited license to host, process, reproduce, and use that content only as needed to operate, secure, improve, and support the Services, subject to the Privacy Policy and your settings. Feedback and product suggestions may be used without restriction or compensation, provided we do not publicly identify you without permission.
10. Acceptable use
You may not misuse the Services, interfere with operation or security, attempt unauthorized access, reverse engineer except where law permits, scrape at scale, transmit malware, impersonate others, violate rights, exploit children, submit unlawful content, or use the Services to create harm, discrimination, harassment, or deception.
11. Intellectual property
The Services, oorio name, brain symbol, designs, software, text, graphics, puzzles, systems, and other content are owned by AIVERA or its licensors and protected by applicable intellectual-property laws. These Terms grant only a limited, personal, revocable, non-exclusive, non-transferable right to use the Services.
12. Third-party services
Services may link to or depend on third parties such as app stores, hosting, analytics, payment, authentication, crash-reporting, or AI infrastructure providers. Their services are governed by their own terms and policies. We are not responsible for third-party services outside our control.
13. Service changes and availability
We may add, change, suspend, or discontinue features to improve quality, security, compliance, or business sustainability. We do not guarantee uninterrupted or error-free availability. Where reasonably possible, we will provide notice of material changes that significantly reduce a paid Service.
14. Suspension and termination
We may restrict or terminate access when you violate these Terms, create legal or security risk, fail to pay applicable fees, or misuse the Services. You may stop using the Services at any time and may request account deletion where available.
15. Disclaimers
To the maximum extent permitted by law, Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
16. Limitation of liability
To the maximum extent permitted by law, AIVERA will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of data, profits, opportunity, or goodwill. Our aggregate liability relating to a paid Service will not exceed the amount you paid for that Service during the 12 months before the event giving rise to the claim, unless applicable law requires a different result.
17. Indemnity
Where permitted by law, you agree to indemnify AIVERA against claims arising from your unlawful misuse of the Services, your violation of these Terms, or your infringement of another person’s rights.
18. Governing law and disputes
These Terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles. Courts with jurisdiction under applicable Korean law will hear disputes, except that mandatory consumer-protection rules in your place of residence remain unaffected.
19. Changes to these Terms
We may update these Terms. We will post the revised version and update the effective date. When required, we will provide additional notice or obtain consent. Continued use after an effective update constitutes acceptance where permitted by law.
20. Contact
Questions about these Terms may be sent through the website contact form or to tampeter@naver.com. Operator: AIVERA.